Privacy Policy

Privacy Policy

Last updated: 6 November 2026

This policy explains how 9jaBiz ("we") collects and processes your personal data, in line with the Nigeria Data Protection Act 2023 (NDPA) and the guidance of the Nigeria Data Protection Commission (NDPC).

1. Data we collect

  • Account data: name, email and profile photo from your sign-in provider.
  • Profile and contact data you add: phone, WhatsApp, skills, headline, location.
  • Content: posts, job requests, reviews and messages.
  • Location: approximate area for nearby jobs, and live position during an active 9jaHire job.
  • Identity verification data: a photo of your NIN card or slip and a live selfie.
  • Payment records for point purchases (processed by Paystack; we do not store card details).

2. How identity documents and selfies are processed

  • Purpose: to confirm you are a real person holding a genuine Nigerian NIN, to match your face to your ID photo, and to stop one person opening several accounts.
  • Lawful basis: your explicit consent (NDPA s.25 and s.30 for sensitive/biometric data), given by ticking the consent box before verifying.
  • Processing: the two images are sent over an encrypted connection to an AI service that checks the document design, reads the 11-digit NIN and name, and compares the faces. This happens once, automatically.
  • Not stored: we do not save the ID image, the selfie or your raw NIN. They are discarded after the check.
  • What we keep: a salted, one-way cryptographic code (hash) made from your NIN, the name read from the card, the check confidence scores, the result and the date. The hash cannot be turned back into your NIN; it is only used to detect duplicate accounts.
  • Automated decisions: verification is automated. If you believe a result is wrong, you may retry or contact us to request human review.

3. How we use your data

  • To run the feed and 9jaHire, match clients with nearby providers and show a verified badge.
  • To award and track points, process payments and prevent fraud and abuse.
  • To send notifications you have allowed.

4. Sharing

Your public profile and posts are visible to other users. Contact details and live location are shared with your matched job partner. We use trusted processors for hosting, AI verification and payments, bound by data protection terms. We never sell your data. We disclose data to authorities only where Nigerian law requires it.

5. Security and retention

Data is encrypted in transit, access is restricted by row-level security, and identity records are only readable by you. Verification records are kept while your account is active and for up to 6 years after closure where needed for fraud prevention or legal obligations, then deleted.

6. International transfers

Some processors may store or process data outside Nigeria. Where this happens we rely on adequate safeguards permitted by the NDPA.

7. Your rights

  • Access, correct or delete your personal data, and receive a copy (data portability).
  • Withdraw consent at any time — this does not affect checks already completed, but you may lose access to 9jaHire.
  • Object to processing or to purely automated decisions.
  • Complain to the Nigeria Data Protection Commission (ndpc.gov.ng).

8. Children

9jaBiz is not for people under 18. We do not knowingly verify minors.

9. Contact

To exercise your rights or ask about this policy, contact our Data Protection Officer through the app's support channel. We respond within the time limits set by the NDPA.